Debit Card Funds Application (DCFA)
How to withdraw funds from your 5Dimes account through Debit Card Funds Application (DCFA)

Debit Card Funds Application (DCFA) withdrawals requests must be submitted Mondays through Thursdays from 9:00 AM ET to 1:00 PM ET. Payments are processed 24-48 hours after the request is entered.

Only cards issued by banking entities and attached to a bank account are eligible for DCFA payouts.  The use of prepaid cards, reloadable cards, credit cards, gift cards or any other type of card that is not exactly a debit card is not allowed.

The minimum withdrawal amount sent to a debit card is $100.  The maximum amount is $2400. One DCFA payout can be processed every 7 days with a maximum of 3 transactions per calendar month.

Another payment cannot be sent until prior DCFAs are confirmed as received.  DCFA payments take 3-5 business days to be credited to your card after being issued by our merchant.  Payouts are processed to MasterCard or Visa debit cards of the 5Dimes account holders ONLY. 

This payment option is available to customers from USA and Canada ONLY that have received at least one payment from 5Dimes through other methods.  Some banking entities are unable to receive DCFA transactions, contact Customer Support via Live Help or call 1-800-430-5896 for further information.

Debit Card Funds Applications can be done in both US Dollars and Canadian Dollars.  Clients with bank accounts in Canadian Dollars will receive withdraws with no currency conversion fees.  XE.com will be used for all currency conversation rates.

Note: DCFA payments sent to cards that do not fulfill the exact requirements above stated could end up in non-posted funds, unavailable funds, frozen accounts or any other type of complication with your card/account due to internal policies of your bank.  The same outcome may occur when attempting to use prepaid cards, re-loadable cards, credit cards, gift cards or any other type of card that is not EXACTLY a debit card associated to a bank account under your name.  Recovery of an unsuccessful Debit Card Funds Application can take up to 90 days.

Fees associated with Debit Card Funds Application

Debit Card Funds Application payouts have an escalated fee:

$15 for $100 up to $500
$25 for $501 up to $1000
$40 for $1001 up to $2400

Remember, Debit Card Funds Application redemption requests processed on Mondays between 9:00AM and 1:00PM ET may qualify to be sent free of charge if no payouts have been processed in your account during the past 30 days.  If you have received a withdrawal from 5Dimes in the past 30 days you are NOT eligible for a free withdrawal.  You are allowed ONE free withdrawal every 30 days only.  If you wish to wait 30 days and until a Monday to have your redemption processed for free, you must contact Customer Service at the time of your request via Live Help.  You may also call 1-800-430-5896.  Any payout request that does not qualify to be sent for free will be processed having the corresponding fees applied without exceptions.

For more assistance on Debit Card Funds Application payouts, please contact our Customer Service Staff via Live Help or call 1-800-430-5896.

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