Debit Card Funds Application (DCFA) withdrawals requests must be submitted Mondays through Thursdays from 9:00 AM ET to 1:00 PM ET. Payments are processed 24-48 hours after the request is entered to cards issued by banking entities and attached to a bank account ONLY (the use of prepaid cards, reloadable cards, credit cards, gift cards or any other type of card that is not exactly a debit card is not allowed). This payment option is available to customers worldwide that have received at least one payment from 5Dimes through other methods. Funds Application payouts are sent in US Dollars, you must check currency exchange rates with your debit card issuer. Some banking entities are unable to receive DCFA transactions, contact Customer Support via Live Help or call 1-800-430-5896 for further information.
The minimum withdrawal amount sent to a Debit Card is $100. The maximum amount is $2500. Debit Card Funds Application take 3-5 business days to be credited to your card after they are processed by our merchant. Payouts are processed to MasterCard or Visa Debit cards of the 5Dimes account holders ONLY. You can have one DCFA payout processed every 48 hours (another payment cannot be sent until prior debit card funds applications are confirmed received).
In order to process a Debit Card Funds Application payout you need to reply to a confirmation email sent by our Customer Service Staff. Make sure you respond to the email with accurate information as returned transactions due to delivery impossibilities caused by incorrect or incomplete card information will incur a $40 fee and may ban your account from this payout method.
Note: 5Dimes holds no liability for funds sent to cards that do not fulfill the exact requirements above stated or for frozen funds/accounts due to internal policies of your bank. 5Dimes cannot be held liable for funds frozen by a financial entity after released by our processor; once funds are sent they are considered gone and will not be refunded under any circumstance. Frozen funds or any other type of complication with your card/account due to internal policies of your bank, data mismatches or due to the attempt to use prepaid cards, reloadable cards, credit cards, gift cards or any other type of card that is not EXACTLY a debit card associated to a bank account under your name, will not be 5Dimes responsibility and assistance on this matter cannot be provided.