Cashier Check

You can withdraw funds from your 5Dimes account via cashier check.  Your cashier check will be sent to you using an express courier such as FedEx.  Currently, cashier checks are only available as a withdrawal option.

How to withdraw funds from your 5Dimes account by Checks

Login to the 5Dimes system, go to the Cashier page, click on the green icon with the dollar and arrow sign and it will take you to the Payouts section. Once there, click on the check icon and fill in the information required in the following page.

IMPORTANT: Most of the checks are sent from foreign banks. Please confirm with your bank if a foreign bank check will be accepted and cashed prior to requesting cashier check payments.

A cashier check will be sent within 24-48 hours after your request has been submitted if entered before 1:00 PM ET Monday through Thursday.  The minimum withdrawal amount that can be sent via cashier check is $1000 and maximum $7500 (US customers ONLY).  $3000 is the maximum amount that can be sent to Canada.

Payouts for amounts higher than $3000 require specific documentation; contact Customer Service via Live Help for more information. For first time payouts, US customers may request a check in the amount of $1000 up to $3000.

You can request a maximum of one check every 7 days.  Please check with Customer Support for the availability of this method in your area.

Please note we are unable to send check payouts to Washington State.

US customers receive checks sent using express delivery in approximately 7 to 10 business days after the date the redemption is processed.

Cashier checks must be deposited through a bank teller within 2 weeks of receiving your payment. 5Dimes cannot be held liable for cashing difficulties when more than 2 weeks have passed from the issuing date of the check, and monies will not be refunded.

Internal policies of some bank accounts in which checks are deposited could cause delays in the clearing process.  This varies account to account and bank to bank.  5Dimes will not be held responsible for cashing delays/complications imposed by your bank.

Fees associated with FedEx

Withdrawal: Checks sent via FedEx have an escalated fee:

$40 for $1000
$60 for $1001 up to $2000
$80 for $2001 up to $7500

Be aware that FedEx packages take 7 to 10 business days to arrive after the date the redemption is processed.  FedEx tracking numbers are not disclosed by the processor.

Returned packages due to delivery impossibilities, caused by incorrect or incomplete address information or inability to locate the recipient, will incur in a stop payment fee of $250. This scenario would permanently ban your account from future payouts through this method.

Stop payments cannot be performed by the merchant.  In order to receive a refund of a check payout, the original check must be sent via express courier to the 5Dimes headquarters.  Credits will not be issued until the check is in our possession.  Express courier charges or any other fees incurred will not be covered.  Contact Customer Service via Live Help to have the mailing instructions sent to you.

If forced to request a stop payment to the processor, the account will be charged a $250 fee and the credit will not be posted in your account until confirmed as completed by the merchant.  Either case will permanently ban your account from processing check payouts.

Remember, redemptions requests processed on your free payout day between 9:00 AM EST and 1:00 PM EST may be free of transaction fees only if your account is eligible for it. Payment methods with a fee of $80 or less will be processed free of charge if no payouts have been sent in the previous 30 days and if sent on your free payout day. You are allowed one free withdrawal every 30 days only. If you wish to wait until your free payout day to have your redemption processed, you must contact Customer Service via Live Help or call our toll free number 1-800-430-5896. By default, Monday is the free payout day and customers may modify this day ONCE ONLY. Any payout request that does not qualify to be processed free of charge, will be processed having the corresponding fees applied without exceptions.

For more information visit our Check FAQ or contact 5Dimes Customer Service Live Help.

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