In order to request your Money Order payout, you must contact 5Dimes Customer Service using Live Help, e-mail, or call 1-800-430-5896.
If entered before 1:00 PM ET on Monday through Thursday, Money Orders will be sent within 24-48 hours after your request has been submitted. This payment option is available to US customers ONLY. The minimum withdrawal amount that can be sent via Money Order is $1000. The maximum is $9500.
US customers receive money orders sent using express delivery in approximately 3 business days after the date the redemption is processed.
Money Orders must be deposited through a bank machine teller as soon as received or within 2 weeks of receiving your payment. 5Dimes cannot be held liable for cashing difficulties when more than 2 weeks have passed from the day the money orders are delivered to you. There are no refunds for any money orders after the two week time period has passed.
5Dimes will not be held responsible for cashing delays/complications imposed by your bank.
Money Order payouts are available to customers who use only Money Orders as a deposit method. If you exclusively use Money Orders to deposit into your 5Dimes account, you can now request a Money Order payout for up to $9500. After a Money Order payout has been received and the funds confirmed cleared, you may request another Money Order payout immediately.
Customer that do not use Money Orders exclusively to deposit, are not eligible for Money Orders payouts.