Money Order

Money Orders are a great way to both deposit and withdraw funds from your 5Dimes account.  Money orders are received and sent out using DHL courier.

How to deposit funds to your 5Dimes account using Money Orders

First use Live Help or e-mail or call us for express courier deposit information every time that you wish to use this method as instructions may change.

5Dimes accepts money orders from a number of popular merchants.  The minimum amount accepted is $100.  The minimum amount that must be deposited to have the courier fees covered is $1000.

Deposits are credited within 12 hours after delivered.

How to withdraw funds from your 5Dimes account via Money Order

In order to request your Money Order payout, you must contact 5Dimes Customer Service using Live Help, e-mail, or call 1-800-430-5896.

If entered before 1:00 PM ET on Monday through Thursday, Money Orders will be sent within 24-48 hours after your request has been submitted.  This payment option is available to US customers ONLY.  The minimum withdrawal amount that can be sent via Money Order is $1000.  The maximum is $9500.

US customers receive money orders sent using express delivery in approximately 3 business days after the date the redemption is processed.

Money Orders must be deposited through a bank machine teller as soon as received or within 2 weeks of receiving your payment.  5Dimes cannot be held liable for cashing difficulties when more than 2 weeks have passed from the day the money orders are delivered to you.  There are no refunds for any money orders after the two week time period has passed.

5Dimes will not be held responsible for cashing delays/complications imposed by your bank.

Money Order payouts are available to customers who use only Money Orders as a deposit method. If you exclusively use Money Orders to deposit into your 5Dimes account, you can now request a Money Order payout for up to $9500. After a Money Order payout has been received and the funds confirmed cleared, you may request another Money Order payout immediately.

Customer that do not use Money Orders exclusively to deposit, are not eligible for Money Orders payouts.

Fees associated with DHL

Deposits via courier express are always free of charge and are processed immediately upon receipt.

Withdrawal: Money Order payouts have an $80 flat fee.  If your account has been funded via Money Orders only and no payments have been processed during the past 30 days, you may apply to have your payout fee completely waived on Mondays during the free payout period.

Be aware that DHL packages take 3 business days to arrive after the date the redemption is processed.  DHL tracking numbers can be provided upon customer request.

Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in an $80 resending fee.  Should this issue arise, it will invalidate your from further Money Order withdrawals.

Remember, Money Order redemption requests processed on your free payout day between 9:00 AM EST and 1:00 PM EST, may be free of transaction fees only if your account is eligible for it. Payment methods with a fee of $80 or less will be processed free of charge if no payouts have been sent in the previous 30 days and if sent on your free payout day. You are allowed one free withdrawal every 30 days only. If you wish to wait until your free payout day to have your redemption processed, please contact Customer Service via Live Help or call our toll free number 1-800-430¬5896. By default, Monday is the free payout day and customers may modify this day only ONCE. Any payout request that does not qualify to be processed free of charge, will be processed having the corresponding fees applied without exceptions.

For more information visit our Money Order FAQ or contact 5Dimes Customer Service Live Help.

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