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Device-based Authentication Service

IMPORTANT! We have added the Device-based Authentication Service as another security layer against Cybercriminals use data breaches and phishing attacks. We strongly advise you to please implement this security measure.  Management reserves the right to refuse security complaints from accounts which do not activate the Device-based Authentication Service, or switch it off after having activated it.

Why use Device-based Authentication for my Sports account?

Cybercriminals use data breaches and phishing attacks to obtain usernames and passwords on a daily basis. At the same time, authentication that relies solely on personal information, or a series of challenging questions, can create a poor user experience and customer frustration, or may end up in Account Take Over fraud (ATO).

Stolen user names and passwords, along with automated password brute force attacks, are more common place than ever before. Device-based authentication creates an additional, strong line of defense against ATO fraud, using your trusted devices to verify the identity of the one accessing your sports account.

It adds another layer of security, verifying not only that the Username and Password entered are correct, but also that the device used, the geolocation, the browser from which it is being accessed and other parameters, match the information previously authorized by the rightful owner.

How to activate the Device-based Authentication Service (DBAS)?

New accounts by default have the DBAS activated since the registration completion, recording the registration details as the trusted ones for your account.

If your account does not have DBAS activated, you may turn it on by clicking on the Account tab from the top menu after login into your account, then click on Security Settings, on DBA. After selecting to activate the DBAS, a Secure Link and a Security Code will be sent to the email address registered on file. Click on the Secure Link received, and enter the Security Code therein displayed in order to authenticate the device in use.

Once this process is completed, the information authorized will be automatically associated to your account, and all subsequent access containing the same data, will be stored as safe. 

Some of the elements that impact the Device-based Authentication include:

  • Browser version
  • Security Cookie
  • Language characteristics
  • Operating system version
  • Software technology
  • Location and IP address

If any of the elements above are absent or significantly modified, the system will prompt you to follow the authentication process.

You may authenticate your smartphone, tablet, PC, laptop and any other device that you use on regular basis that will frequently used by you.

How to deactivate the Device-based Authentication Service (DBAS)?

You can easily deactivate the DBAS from a trusted device. Simply login to your sports account from a previously authenticated device, click on Account and go to Security Settings. Once there, click on Device-based Authentication Service and turn it OFF.

Switching your DBAS OFF, will delete all authenticated devices previously associated to your account, leaving you unprotected and accessible to cybercriminals.

For more assistance on this service, please contact our Customer Service Department by clicking here.


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